Privacy Policy

At Sufi Trails, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, book a trip, or interact with us.

By using our website and services, you agree to the terms outlined in this policy.

1. Information We Collect

We may collect the following types of information:

Personal Information

• Full name

• Email address

• Phone number

• Address

• Date of birth

• Government ID details (if required for travel bookings)

Payment Information

• Billing details

• Transaction information
  (Note: We do not store full card details. Payments are processed through secure third-party gateways.)

Travel Information

• Emergency contact details

• Travel preferences

• Medical information (if voluntarily shared for safety purposes)

Technical Information

• IP address

• Browser type

• Device information

• Cookies and usage data

2. How We Use Your Information

We use your information to:

• Process bookings and payments

• Provide trip-related communication and updates

• Customize travel experiences

• Improve our website and services

• Send promotional offers (only if you opt in)

• Ensure safety and emergency coordination

3. Sharing of Information

Sufi Trails does not sell or rent your personal information.

We may share your information only with:

• Hotels, transport providers, and local partners for booking purposes

• Payment gateway providers

• Government authorities (if legally required)

• Emergency services (if necessary for safety)

All third parties are required to maintain confidentiality and security.

4. Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, misuse, or disclosure. While we strive to use commercially acceptable means to protect your data, no online transmission is 100% secure.

5. Cookies & Tracking

Our website may use cookies to enhance your browsing experience, analyze traffic, and improve functionality. You can choose to disable cookies in your browser settings.

6. Your Rights

You have the right to:

• Access your personal data

• Request correction of incorrect information

• Request deletion of your data (subject to legal obligations)

• Opt out of marketing communications

7. Third-Party Links

Our website may contain links to external websites. Sufi Trails is not responsible for the privacy practices of third-party sites.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.